Privacy Policy

1. Overview

This Privacy Policy describes how SummitMark (“we”, “us”, “our”) collects, uses, and shares personal information when you visit our website, purchase modules, or contact support. We design our data practices to be clear, limited in scope, and respectful of your choices.

2. Information We Collect

• Account data: name, email address, and authentication details.
• Transaction data: purchased items, price, currency, and timestamps.
• Support data: messages you send to us via forms or email.
• Usage data: pages viewed, device/browser type, approximate location, and referral URLs.
• Cookies and similar technologies to remember preferences and measure performance.

3. How We Use Information

• Provide and improve the Masterclass experience.
• Process payments and deliver purchased content.
• Communicate about updates, security notices, and support responses.
• Detect, prevent, and address technical issues or misuse.
• Comply with legal obligations and enforce our terms.

4. Legal Bases (EEA/UK)

We process personal data under the following bases: performance of a contract, legitimate interests (product improvement, fraud prevention), compliance with legal obligations, and consent where required (e.g., certain analytics cookies).

5. Sharing of Information

We share personal data with service providers who support operations such as payment processing, analytics, and communications. These providers are bound by confidentiality obligations. We may disclose information if required by law or to protect rights, property, or safety.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, including legal, accounting, or reporting requirements. Retention periods depend on the data category and our contractual obligations.

7. Your Rights

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Portability of data you provided to us.
• Withdraw consent where processing is based on consent.

To exercise rights, contact [email protected]. We may verify your identity before fulfilling a request.

8. Cookies

We use essential cookies to enable core functionality and optional analytics cookies to improve performance. You can manage preferences in your browser or via our cookie banner. Declining optional cookies may limit certain features.

9. Data Security

We use administrative and technical measures appropriate to the sensitivity of the data. No method of transmission or storage is fully secure; we encourage you to use strong, unique passwords and keep them confidential.

10. International Transfers

If we transfer personal data across borders, we implement safeguards such as standard contractual clauses and conduct risk assessments consistent with applicable law.

11. Children’s Privacy

Our services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children.

12. Changes to this Policy

We may update this Policy from time to time. Material changes will be posted with a new effective date.

13. Contact Us

Questions about this Policy can be sent to [email protected] or by mail to SummitMark, 548 Market St, San Francisco, CA 94104, United States.